Let's create a simple form to collect feedback on ordering experience. We will use a multiple choice question with a 5 point likert scale for satisfaction as answer choices. Please follow the instructions below to assign points and calculate the score.
The form is used to collect feedback from users about their ordering experience. A 5 point likert scale is used to measure customer satisfaction. You can assign points to the answer choices in multiple choice question using SCORE function.Extremely satisfied = 5Somewhat satisfied = 4Neutral = 3Somewhat dissatisfied = 2Extremely dissatisfied = 1SCORE(entry#id, 5, 4, 3, 2, 1)Note: Type @ and select the required multiple choice question from the list to add its entry #id in the above formula.
Click Submit to finish.
To use this feature, you need our Gsuite addon. Install this addon to calculate score.